Policies & Procedures

Last Updated: January 1, 2026

Focus Juice Bar (“we,” “our,” “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or engage with our services.

By using our website and services, you consent to the practices described in this policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

Full name

Email address

Phone number

Billing and shipping address

Payment details (processed securely through third-party providers)

Order history

Technical Information

IP address

Browser type

Device information

Pages visited

Time spent on site

Communication Data

SMS and email interactions

Customer service inquiries

Community or program participation


2. How User Data Is Used

We use your information to:

Process and fulfill orders

Deliver products and services

Communicate about orders and programs

Send marketing emails and SMS (with consent)

Improve our website and services

Provide customer support

Maintain legal and regulatory compliance

Your data is never sold for profit.


3. SMS Opt-In & Messaging Policy

By providing your phone number, you agree to receive text messages from Focus Juice Bar, which may include:

Order updates

Program notifications

Promotional offers

Community announcements

SMS Consent

Opt-in is voluntary

Message frequency varies

Message and data rates may apply

Opt-Out

You may opt out at any time by texting STOP or contacting us at:

📧 [email protected]

We do not share SMS consent with third parties for marketing purposes.


4. Cookie & Tracking Practices

Our website uses cookies and similar tracking technologies to:

Improve user experience

Analyze website traffic

Remember preferences

Optimize marketing efforts

Cookies may be disabled through your browser settings, but doing so may limit website functionality.

Third-party tools (such as analytics and advertising platforms) may also use cookies.


5. Data Security & Handling

We take data protection seriously and implement industry-standard security measures, including:

Secure servers

Encrypted payment processing

Limited staff access

Regular system monitoring

While we strive to protect your data, no online system is 100% secure. Use of our site is at your own risk.


6. User Rights & Data Control

You have the right to:

Access your personal data

Request corrections

Request deletion (where legally permitted)

Opt out of marketing communications

Withdraw consent

To exercise these rights, contact:

📧 [email protected]

We will respond within a reasonable timeframe.


7. Mobile Information Sharing Statement

We respect your privacy regarding mobile data.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All categories of personal data, including mobile information, are used solely for business operations, service delivery, and customer communication.

Text messaging consent is not shared with external parties.


8. Third-Party Services

We may use trusted third-party providers for:

Payment processing

Shipping

Email and SMS delivery

Website analytics

These providers only receive information necessary to perform their services and are required to protect your data.


9. Children’s Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect information from minors.


10. Data Retention

We retain personal information only as long as necessary for:

Business operations

Legal compliance

Customer service

Recordkeeping

When no longer needed, data is securely deleted.


11. Policy Updates

This policy may be updated periodically.

Any changes will be posted on this page with an updated revision date.

Continued use of our services indicates acceptance of changes.


12. Contact Information

For questions about this Privacy Policy or data practices:

📧 [email protected]